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You will automatically receive an e-mail with the subject "Your Delivery Information" from our site to your e-mail address, stating that your cargo has been delivered to the Cargo Company. This e-mail includes your products delivered to Korgo, your delivery address, delivery information and the information of the cargo company. At the bottom of our e-mail, there is the Sender Cargo company and the Tracking Number opposite it. You can also track the status of your cargo with this tracking number or your order number. Since your cargo information is sent via e-mail, our customers who are not registered in our system and do not have e-mail information can learn their order numbers from our Customer Representatives in order to track their cargo on this page and query their cargo status with the information they receive from our Customer representative.

You will automatically receive an e-mail with the subject "Your Delivery Information" from our site to your e-mail address, stating that your cargo has been delivered to the Cargo Company. This e-mail includes your products delivered to Korgo, your delivery address, delivery information and the information of the cargo company. At the bottom of our e-mail, there is the Sender Cargo company and the Tracking Number opposite it. You can also track the status of your cargo with this tracking number or your order number. Since your cargo information is sent via e-mail, our customers who are not registered in our system and do not have e-mail information can learn their order numbers from our Customer Representatives in order to track their cargo on this page and query their cargo status with the information they receive from our Customer representative.

Return & Exchange Conditions

If the product does not meet your expectations for various reasons, you have the right to return it without excuse within 7 days. For periods exceeding 7 days, no refund will be made. If you do not like the product and want to change it, you can send the product to our address by paying the shipping fee. However, you can change it at any time within 10 days in case the product is different from what you see and/or if the order is wrong. Note:! Our products in the outlet section are not refundable.